What do you suppose you mean to your veterinarian?
Most of us in the profession enjoy developing relationships with our clients, as well as with our patients. The longer we see a pet for someone, the deeper the relationship.
We enjoy seeing an ill or injured pet recover. We enjoy preventive care that allows infirmity to be kept at bay. We accept as part of our job that we sometimes need to be a part of our patients’ passing.
In the course of the average veterinarian’s career, he can easily see three to five generations of pets for one family.
Guess what! It’s not all about the pets!
We enjoy getting to know you. We enjoy watching your children grow up, finish school, get married, have children and pets of their own.
We enjoy boarding your pets when you cross the country to see those grandchildren born, and sharing the photographs with you upon your return. Tears come to our eyes when we see you and your pet reunited after that trip, as we’re reminded just how much pets enhance our lives. We’re remind how much that pet means to you, just as ours do to us.
We enjoy seeing the pictures you snapped when you finally got that first vacation after you retired.
We cry with you at your pets’ passing.
We cry with you at your parents’ passing.
Sometimes we even cry with you at your spouse’s passing.
Because we care.
It’s what got us into this line of work in the first place. Sure, we’re fascinated by the science, and we love the challenge of a difficult diagnosis.
But it’s caring about the animals and the people who bring them to us that keeps us inspired.
To us, our work is more than a job or even a career.
So, if you’re planning to move to a new city, let your veterinarian know before you go. He will help you with a copy of your pet’s medical records and may even be able to recommend a veterinarian in your new city.
When changes occur in our clients’ lives, we want to be a part of that. We don’t like to hear from the postal carrier that your status is “Moved, no forwarding address.”
Or, perhaps you’re unhappy with something your veterinarian did or said. You could just walk away, but I want you to know that will be hurtful to him.
Because he cares.
Because it’s personal with us.
Give him a call or schedule a visit to sit down with him, telling him exactly what’s on your mind.
It just might be one of those opportunities to cry and laugh together, making a memory neither of you will ever forget.
See you Monday, Dr. Randolph.